Last Updated: February 4, 2026
1. Introduction
Global Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website globalsolutions.sa or use our services.
Please read this Privacy Policy carefully. By using our website or services, you consent to the data practices described in this policy.
2. Information We Collect
2.1 Information You Provide
We may collect information that you voluntarily provide to us, including:
- Personal Information: Name, email address, phone number, company name, job title
- Account Information: Username, password, and other account credentials
- Contact Information: Mailing address, billing address, and other contact details
- Communication Data: Messages, inquiries, and other communications you send to us
- Payment Information: Credit card details, billing information (processed securely through third-party payment processors)
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- Usage Data: Pages visited, time spent on pages, click patterns, and navigation paths
- Device Information: IP address, browser type, operating system, device identifiers
- Location Data: General geographic location based on IP address
- Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Service Delivery: To provide, maintain, and improve our services
- Communication: To respond to your inquiries, send service updates, and provide customer support
- Marketing: To send promotional materials, newsletters, and marketing communications (with your consent)
- Account Management: To create and manage your account, process transactions, and send account-related notifications
- Analytics: To analyze website usage, improve user experience, and optimize our services
- Legal Compliance: To comply with legal obligations, enforce our terms, and protect our rights
- Security: To detect, prevent, and address security issues and fraudulent activities
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
4.1 Service Providers
We may share information with third-party service providers who perform services on our behalf, such as:
- Payment processing
- Email delivery services
- Website hosting and analytics
- Customer support services
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
4.2 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4.3 Legal Requirements
We may disclose your information if required by law or in response to valid legal requests, such as court orders or subpoenas.
4.4 With Your Consent
We may share your information with third parties when you have given us explicit consent to do so.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information about your preferences and activities on our website.
5.1 Types of Cookies
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors interact with our website
- Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness
- Preference Cookies: Remember your preferences and settings
5.2 Managing Cookies
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Employee training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Objection: Object to processing of your personal information
- Restriction: Request restriction of processing
- Portability: Request transfer of your information to another service
- Withdraw Consent: Withdraw consent for data processing where applicable
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
9. Children's Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.
By using our services, you consent to the transfer of your information to these countries. We take appropriate measures to ensure your information is protected in accordance with this Privacy Policy.
11. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party websites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last Updated" date
- Sending you an email notification (if you have provided your email address)
Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: info@globalsolutions.sa
- Phone: +966 54 355 2412
- Address: Hael، تقاطع، شارع التحلية, Jeddah 23432, Saudi Arabia
We will respond to your inquiry within a reasonable timeframe.
14. Governing Law
This Privacy Policy is governed by the laws of the Kingdom of Saudi Arabia. Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Jeddah, Saudi Arabia.