Terms and Conditions
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Terms and Conditions
Welcome to Global Solutions. By accessing or using our website globalsolutions.sa, services, or content, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please do not use our site or services.
1. Definitions
Company, We, Us, or Our refers to Global Solutions, registered in Saudi Arabia.
User, You, or Client means any individual or entity using our services or website.
Services refer to IT solutions including ERP implementation (e.g., Odoo), hosting, consulting, technical support, and software development.
2. Scope of Services
We provide professional IT and business solutions including but not limited to:
ERP implementation and customization
Hosting and infrastructure services
Technical support and training
Licensing and product sales
Project details, timelines, and deliverables will be outlined in formal proposals or contracts.
3. Account & Access
Clients may be required to register or provide personal/company information to access specific services.
You are responsible for maintaining the confidentiality of login credentials.
Any misuse or unauthorized access may lead to immediate termination of service.
4. Payments & Invoicing
All service fees are clearly defined in agreements or quotations.
Payments are due upon invoice unless otherwise agreed in writing.
Late payments may result in service suspension and/or late fees.
5. Intellectual Property
All content, software, code, designs, and trademarks remain the property of Global Solutions unless otherwise transferred under agreement.
Client data and documents remain the property of the client.
You may not copy, reproduce, or redistribute any material from our website or services without written permission.
6. User Responsibilities
By using our services, you agree:
To provide accurate and lawful information.
Not to misuse, reverse-engineer, or disrupt services.
To comply with all applicable laws and regulations in Saudi Arabia and internationally.
7. Confidentiality
Both parties agree to maintain the confidentiality of any proprietary or sensitive information exchanged during the course of the service engagement.
8. Limitation of Liability
To the maximum extent permitted by law:
We shall not be liable for indirect, incidental, or consequential damages arising from the use or inability to use our services.
Our total liability is limited to the fees paid by you for the relevant service.
9. Termination
We reserve the right to suspend or terminate your access if:
You breach these terms
You fail to pay for services
You engage in unlawful or harmful behavior
Upon termination, access to services may be revoked and data may be deleted unless legally required to retain it.
10. Force Majeure
We are not liable for failure or delay caused by events beyond our control, including natural disasters, power outages, cyberattacks, or governmental actions.
11. Modifications
We reserve the right to modify these Terms at any time. Continued use of our services after such changes constitutes your acceptance of the new terms. Any updates will be posted with a revised effective date.
12. Governing Law
These Terms are governed by the laws of the Kingdom of Saudi Arabia. Any disputes will be subject to the exclusive jurisdiction of the Saudi courts.
13. Contact Us
If you have questions or requests, contact:
Email: support@globalsolutions.sa
Phone: +966543552412