Job Description
We are hiring a Technical Support Specialist to provide assistance and technical solutions to Odoo ERP users. The candidate will be responsible for handling support requests, troubleshooting issues, and ensuring system stability. This role requires patience, technical expertise, and strong communication skills.
Responsibilities
- Handle technical support requests from clients.
- Diagnose and resolve system issues.
- Document problems and the solutions provided.
- Provide guidance and training to end users.
- Collaborate with development teams for advanced problem-solving.
Requirements
- Bachelor’s degree in IT or related field.
- Minimum 1 year of experience in technical support.
- Good knowledge of ERP systems and basic networking.
- Excellent communication and customer service skills.
- Proficiency in English (written and spoken).
Benefits
- Professional work environment with continuous learning.
- Competitive salary and performance incentives.
- Career growth opportunities.
- Hands-on training on Odoo ERP.